Privacy
Generic privacy policy for all Exerra services.
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Effective Date: 2023-05-03
Information We Collect
We may collect the following types of information from you when you use our services:
- Personal information that can be used to identify you, such as your name, email address, phone number, and billing information.
- Usage information about how you interact with our services, such as the pages you visit, the features you use, and the time and date of your visit.
- Device information about the device you use to access our services, such as your IP address, browser type and version, and operating system.
- Location information about your device, such as your country or region, when you access our services.
We collect this information from you when you provide it to us directly, when you use our services, or when we obtain it from third-party sources.
How We Use Your Information
We use your personal information for the following purposes:
- To provide and improve our services, including to personalize your experience and to respond to your inquiries and requests.
- To communicate with you about our services and updates.
- To enforce our terms and conditions and to prevent fraudulent or illegal activities.
- To comply with legal obligations and to protect our rights and interests.
We may also use your information for research and analysis purposes, to develop and improve our services and products, and to provide you with personalized content and advertising.
How We Share Your Information
We may share your personal information with the following types of third parties:
- Service providers, such as hosting providers, payment processors, and analytics providers, who assist us in providing and improving our services.
- Business partners, such as advertising and marketing partners, who help us provide you with personalized content and advertising.
- Legal and regulatory authorities, such as law enforcement agencies and government authorities, when required by law or to protect our rights and interests.
- Affiliates and subsidiaries, such as companies in the Exerra ecosystem, to provide and improve our services and products.
We may also share your information with other third parties with your consent or as otherwise described to you at the time of collection.
Your Rights and Choices
You have the right to access, correct, or delete your personal information that we have collected, subject to certain exceptions and limitations. You can exercise these rights by contacting us at [email protected].
You can also choose to opt-out of certain types of data processing, such as receiving marketing communications, by following the instructions provided in the communication or by contacting us at [email protected].
Please note that we may need to retain certain information for record-keeping purposes or to comply with our legal obligations, and we may also need to retain some of your information to continue providing you with our services.
Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no security measure is perfect, and we cannot guarantee the security of your information.
International Data Transfers
Your personal information may be transferred to, and processed in, countries other than the country in which you are located. These countries may have data protection laws that are different from those of your country. By using our services, you consent to the transfer of your information to these countries.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].